Design Services

 

At Laura of Pembroke, our team of interior designers offer stylish, sophisticated interior design services for residential and commercial spaces in Ohio.

DESIGN SERVICES & FEES

Initial Visit Consultation: $100

This in-home meeting is to determine the scope of the project. This fee is non-refundable and payable prior to the visit.

In-store Consultation: No Charge

In-store meeting involving the purchase of Laura of Pembroke products. This appointment leads to the design services offered.

Design Service Consultation:

A deposit of $300.00-$1000.00 (depending on project size) is required to begin our research, design layout, selection of fabric, and product selections. The deposit is available to be used towards purchases of $3,000.00 or more. The deposit is non-refundable if purchases are not made.

Hourly Design Fees: $100 per hour

In-store or in-home meeting when the focus is not on the selection or purchase of Laura of Pembroke products, i.e. paint consultation, architectural and construction constultations, and layouts of existing furniture.

Product Placement:

For full design projects, Laura of Pembroke designers are available by appointment to arrange our merchandise in your home upon delivery free of charge.

Out of State Projects:

For projects out of state, Laura of Pembroke is happy to provide drop shipping services. The client is responsible for any receiving and delivery fees from drop ship facility to their home/workplace.

PAYMENT TERMS

In-store merchandise: Due upon purchase Special order merchandise: Full payment due upon ordering.

Home furnishings: Enjoy a consultation from one of our designers!

Clothing/Accessories: Full payment at time of order

Special order fee, per Clothing/Accessory vendor: $10

Re-stocking fee for returned of special order items: 10% of purchase price will be charged upon return of special order merchandise. A store credit will be issued to be used towards another purchase.

DELIVERIES & PICK-UPS

All payments are due in full upon purchase or at the time a special order is placed. Please see our detailed return and delivery documents for additional details.

Deliveries: Quotation provided prior to delivery. We outsource for heavy merchandise. This fee is paid by our client. Merchandise must be paid in full prior to delivery. Delivery is within two weeks of purchase. We are happy to provide storage of purchased products for a warehousing fee after the two week period.

Client Merchandise Pick Up: Client is welcome to pick up their merchandise when it is paid for in full. Appointments should be scheduled in advance for all pickups. Clients will be responsible for any manpower required to load merchandise.

RETURN POLICIES

We have a seven day return policy for stock purchases. All merchandise needs to be returned unused, in the same condition as purchased, with price tags attached. The original receipt is to be presented at the time of return. We will gladly issue a refund or store credit for any returns during this seven-day period.

All “As Is” purchases are considered final. Upholstered furnishings are not refundable after delivered to a client's home, agreed upon and left overnight. We reserve the right to refuse the return of select special order items.

Please contact management with any questions.

Re-Stocking fee for return of special order items: 10% of purchase price will be charged upon return of special order merchandise. A store credit will be issued for the balance. We reserve the right to not accept the return of special orders.

For more details, or to purchase, email us at sales@lauraofpembroke.com or call us at (330) 477-4455.

PRODUCT COORDINATION

Products  used  in  all  design  projects  are  from Laura of Pembroke, in coordination with the client’s existing furniture. Coordinating new products with the client’s furniture is our goal and a quality in our design technique in which we take great pride.  Advising on the purchase of merchandise from other retailers or designers is not a service we offer.

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